Staffing Success Magazine
View the Staffing Success 2012 Editorial Calendar.
The online version of Staffing Success, the full-color, bimonthly magazine of the American Staffing Association, provides a useful reference library of current and past issues.
Current Issue
Past Issues
Use the categories below to search for articles by topic. Lists in each category begin with most recent article on top and work their way down chronologically.
Background Checks and Drug Tests
"Unlock the Past, Protect the Future: Background Checks Help Meet Clients' Needs, Limit Liability, and Manage Risk."
By James Wyatt Brannock Jr. and Kelly G. Verberg. Sept.–Oct. 2004.
"Screen Now, or Scream Later." By Debbie D'Ambrosio. Nov.–Dec. 2002.
"Fooled by a Fake? Prepare to Pay: Make No Mistake About the Identity of Your Employees—A National ID Could Help" By Bob Carrol. Sept.–Oct. 2002.
"Impostors, Swindlers, and Intimidators: Don't Hire Them. Screen Your Applicants." By Michael Plumridge. May–June 2002.
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Business Development
"Reduce Risk, Increase Profits: New Certification Program Helps You Lower Costs and Keep Your Employees Safe." By Kelly Verberg. March–April 2006.
"Workforce Diversity: Staffing Professionals From Coast to Coast Say It's a Sound Business Strategy." By Kari Heistad. Sept.–Oct. 2003.
"Double-Digit Growth: To Achieve It, Build a Portfolio of Initiatives on Five Disciplines." By Michael Treacy. July–Aug. 2003.
"Taking the Driver's Seat: Corporate Scandal, Recession, and Terrorism: Navigating the New Business Landscape."
By Robert Spagat and Jennifer Chin. Nov.–Dec. 2002.
"Plan to Grow" By Phil Ake. Jan.–Feb. 2002.
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Certification Programs
"Something to Learn." By Nancy R. Ward. Sept.–Oct. 2004.
FAQ: I recently bought the Certified Staffing Professional™ exam package, and received both the online and printed study guides. What are the benefits of using the online study guide? May–June 2005
FAQ: I have an old copy of the Manager's Guide to Employment Law that I received when my company joined ASA several years ago. How can I get an updated version? May–June 2005.
FAQ: Can I earn continuing education credit toward renewing my Certified Staffing Professional™ designation by listening to the Staffing World 2004 workshops on CD or audiocassette? Nov.–Dec. 2004.
"Something to Learn." By Nancy R. Ward. Sept.–Oct. 2004.
FAQ: How does the ASA Certified Staffing Professional™ program differ from the previously offered ASA Employment Law Accreditation Course?
Sept.–Oct. 2004.
FAQ: How much time does my staff have to prepare for the CSP™ exam after I purchase the materials and the exam? July–Aug. 2004.
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Chapters
FAQ: How do I get involved in my local ASA-affiliated chapter? Jan.–Feb. 2005.
"Network, Net Worth." By Aaron Green. Sept.–Oct. 2003.
FAQ: Since my company is a member of the American Staffing Association, are we automatically a member of the local chapter? Nov.–Dec. 2000.
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Economic Impact
"American Staffing 2006: Annual Economic Analysis."
By Steven P. Berchem. May–June 2006.
"Rebound: ASA's Annual Economic Analysis of the Staffing Industry."
By Steven P. Berchem. May–June 2005.
"Generational Shift: When It Comes to Workforce Flexibility, We Ain't Seen Nothin' Yet." By Bruce Tulgan. Nov.–Dec. 2003.
"It's All About People: A Look at the Role of Staffing in Human Capital Management Systems." By John Chaisson. July–Aug. 2002.
"Opening Doors: New Evidence Explains the Role of Staffing Firms in the Job Market." By Timothy Brogan. Nov.–Dec. 2001.
"Small Workforce, Big Impact: Temporary Employment Stimulates the Economy." By Krishna Kundu. Sept.–Oct. 2000.
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Government Affairs
FAQ: Can the ASA grassroots action center help me keep tabs on how my elected officials vote on legislation throughout the year, on both the state and federal levels? March–April 2005.
"Politics in Action." By Stephen Dwyer. May–June 2004. (StaffingPAC)
"Politics Is Personal." By Kris Swanson. March–April. 2004. (Capital Connection)
FAQ: Does ASA track legislation and laws affecting the staffing industry? How can I find out more information about legislation or laws that might affect my operations? March–April 2003.
FAQ: Our employees are interested in knowing how their representative and senators vote on important legislation. Is this something ASA members can find out? Jan.–Feb. 2003.
"Seventy-Four Who Took Action: Sue Burnett Proves That One Firm Can Make a Difference." By Luanne Crayton. March–April 2002.
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Industrial Staffing
FAQ: Does ASA provide guidelines for industrial sector staffing firms on how to respond to common questions about their businesses? March–April 2007.
"Ugly Stepsister or Prince of Production?" By Garry Meier. May–June 2001.
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Leadership Profiles
"Generation Next: Bill Yoh Carries on a Staffing Tradition More Than 60 Years in the Making" By Mark Hersberger. March–April 2007
"Shaping History: Hall of Fame Inductee Terence E. Adderley—An Influential Force for More Than 40 Years" By Jennifer Butsch. Jan.–Feb. 2007
"A History of Leadership: ASA Past Chairmen Reflect on Their Years in Office." By Sherri Alms, Rachel Safier, and Dave Zeliff. Nov.–Dec. 2006
"Music Man: Mark Toth's Gig at Manpower Includes Music, Humor, and Humility." By Mark Hersberger. May–June 2006
"Family Ties: John Seelander Learned About Staffing, and Fatherhood, From His Dad." By Mark Hersberger. March–April 2006
"A Man of the World at Home in Staffing: Former Globe-Trotting Diplomat Joel Biller Joins Industry Hall of Fame." By Mark Hersberger. Jan.–Feb. 2006
"Claudette Cunitz: On Pink High-Tops, Building Cars, and Lifelong Learning." By Luanne Crayton. Jan.–Feb. 2006
"Bartholomew in Bloom: New ASA Chairman Sets His Sights on a Flourishing 2006." By Mark Hersberger. Nov.–Dec. 2005
"Planting Trees: Robert McDonough Wanted to Start Something That Would Flourish." By Luanne Crayton. Sept.–Oct. 2005.
"Uncorking a Dual Career: Bill Stoller Thrives in the Field and Office."
By Mark Hersberger. July–Aug. 2005.
"Full Speed Ahead: Lana Johnson Wouldn't Live Any Other Way."
By Mark Hersberger. May–June 2005.
"Tom Daley: On Passion, Perfection, and Prudence."
By Luanne Crayton. March–April 2005.
"Breaking Barriers: No Risk in Admitting Eileen Lesberg to Staffing Hall of Fame."
By Mark Hersberger. Jan.–Feb. 2005.
"Robb Mulberger: On Staffing World, Selling Soup, and Studying the Lessons of History." By Luanne Crayton. Jan.–Feb. 2005.
"Rising to the Challenge: Jeff Burnett Tackes the Role of ASA Chairman."
By Luanne Crayton. Nov.–Dec. 2004.
"David Cepicka: On Finding a New Home, Credibility, and Recreation."
By Luanne Crayton. Sept.–Oct. 2004.
"World View: We All Have a Stake in What Goes on in Other Countries, Says Joel Biller."
By Luanne Crayton. July–Aug. 2004.
"Corporate Communicator: Candor, Says Lisa Iglesias, Is a Cardinal Rule of Business." By Luanne Crayton. March–April 2004.
"Hall of Fame Inductee Karla Hertzog: Something Happened on Her Way to Becoming a Merry Homemaker." By Stefani Blair. Jan.–Feb. 2004.
"Jim Essey: On Giving Back and Giving 110 Percent."
By Luanne Crayton. Nov–Dec. 2003.
"Greg Palmer: Building for the Future." By Luanne Crayton. Sept.–Oct. 2003.
"Kathie Hanratty-Masi: On Bananas, Books, and Better Business."
By Luanne Crayton. May–June 2003.
"A True Leader: Hall of Fame Inductee John Smith Extols the Value of Leadership." By Chris McClinch. Jan.–Feb. 2003.
"Never Stand Still: Jeff Burnett Learns as He Goes and Sees Failure as Part of Success." By Luanne Crayton. Jan.–Feb. 2003.
"Life is Good: Pat Rohe Talks About Activism, Patriotism, and the Rewards of Hard Work." By Luanne Crayton. Sept.–Oct. 2002.
"David Bartholomew: On Cooperation, Competition, and Capitol Hill."
By Luanne Crayton. July–Aug. 2002.
"A Dominant Figure: Hall of Fame Inductee Mitchell Fromstein Shares the Wisdom of Experience." By Luanne Crayton. Jan.–Feb. 2002
"Hall of Famer: JoAnn Wagner Receives Industry's Highest Honor."
By Luanne Crayton. Jan.–Feb. 2001.
"With Faith and Perseverance: Linda Carchidi Never Says Never."
By Luanne Crayton. Sept.–Oct. 2001.
"A Beacon for Staffing: Judy Zacha Lets Her Light Shine."
By Luanne Crayton. Nov.–Dec. 2000.
"Market Savvy, Timing, and a Couple of Miracles: Richard Reinhold Built His Business from the Ground Up." By Anne Nelson. Nov.–Dec. 1999.
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Legal Issues
Bankruptcy
FAQ: Do staffing firms have a claim for priority status in bankruptcy proceedings against a client based on the argument that the firms' fees should be treated as employee wages? March–April 2005.
Conversion Fees
FAQ: A client recently directly hired a temporary worker whom I had previously placed. The client is now refusing to pay the conversion fee specified in the worker's time card agreement. How have courts interpreted conversion fee provisions included on time cards? May–June 2003.
Direct Hire/Placement Law
"Myths of Placement Law: If You're Relying on Industry Custom to Collect Fees, You're Taking a Risk." By Robert Style. July–Aug. 2004.
Employment/Noncompete Agreements and Trade Secrets
"Inevitable Disclosure: It's Not Always Inevitable—and It's No Substitute for Restrictive Covenants." By Paul J. Kennedy. May–June 2005.
"Keeping Secrets: Never Underestimate the Importance of Planning in Protecting Proprietary Information." By Paul J. Kennedy. Sept.–Oct. 2003.
"Do Unto Others: Be Wary of Violating Employment Contracts."
By Joel A. Klarreich. March–April 2003.
Fair Labor Standards Act (FLSA)
FAQ: My customer requires one of my assigned temporary workers to travel out of town overnight for an assignment. Under federal law, do I have to pay the worker for the time spent traveling? What about assigned workers who spend time traveling during the workday from one site to another for the customer? July–Aug. 2003.
"Legal Time ...and a Half? When Lawyers Are Paid by the Hour, Are They Eligible for Overtime?" By Mark R. Adams. May–June 2003.
Family and Medical Leave ACT (FMLA)
FAQ: After a customer hires an employee at the end of a temporary-to-hire assignment, must the customer count the hours the employee worked during the assignment in determining the employee's eligibility for leave under the Family and Medical Leave Act? May–June 2005.
FAQ: How many employees must a staffing firm employ to be covered under the federal Family and Medical Leave Act, and are temporary and contract employees counted for purposes of determining whether the staffing firm is covered? May–June 2004.
FAQ: I have a temporary employee who recently was hired, for a regular position, by a customer. He had worked for some time at the customer's site as an assigned temporary worker. Does the time the employee spent at the customer's facility as a temporary worker before he was hired directly by the customer count toward the tests that determine eligibility under the Family and Medical Leave Act (i.e., the 1,250 hours worked and 12 months of service tests)? Jan.–Feb. 2004.
FAQ: We have an employee who will be taking leave under the federal Family and Medical Leave Act. A holiday will occur during one of the weeks she will be on leave. What effect will this have? Will the week in which the holiday occurs still be counted toward her FMLA leave allotment? Nov.–Dec. 2003.
General
"Intentional Harm: Who's Liable When a Temporary Employee Engages in Foul Play?" By Stephen Dwyer. Sept.–Oct. 2005.
"What if the Candidate Lies? Take Steps to Minimize Your Firm's Liability"
By Robert Style. July–Aug. 2005.
"Litigation Likely? The Supreme Court, Wal-Mart, and Your Computer All Play a Role." By Gerald L. Maatman Jr. March–April 2005.
"Do Temps Count? The Answer Under Various Employment Laws: It Depends." By Stephen Dwyer. Nov.–Dec. 2004.
FAQ: What is the EEO-1 report, and what must be included in it?
Sept.–Oct. 2004.
"Supporting Our Troops:
Employer Obligations to Military Reservists and National Guard Members."
By Jeffrey J. Pargament and Frank C. Gulin. July–Aug. 2003.
FAQ: As I understand it, employers with 100 or more employees (50 or more for federal government contractors) must file an employer information report, known as an EEO-1 report, annually. Must staffing firms count temporary employees when determining whether they have the requisite number of employees? March–April 2003.
"Signing a Customer's Standard Contract Can Cost You."
By Elizabeth Meade. Sept.–Oct. 2002.
Government Contracts
FAQ: What time limits exist with respect to temporary and contract employees who are on assignment at federal government agencies? May–June 2004.
Health Insurance Portability and Accountability Act (HIPAA)
FAQ: Many of my health care clients are requesting that my firm execute "business associate contracts" under the Health Insurance Portability and Accountability Act. Does HIPAA require us to sign these agreements?
Nov.–Dec. 2003.
Immigration Reform/Forms I-9
FAQ: How can we verify Form I-9 documentation for workers who are located far from, and are unable to travel to, our offices? Also, what are the rules or requirements regarding photocopying I-9 documentation? Jan.–Feb. 2005.
FAQ: Must employers keep I-9 forms and W-4 information separate from other personnel information? Nov.–Dec. 2003.
FAQ: How long is a staffing firm required to keep applications and I-9 forms? Are the requirements for employees different from those for applicants who were never hired? Jan.–Feb. 2003.
Labor Relations
"Union Organizing: The Climate Is Changing." By Gerald L. Maatman Jr. and Jeremy P. Sherman. Nov.–Dec. 2005
Per Diem
"Per Diem Payments: Tax and Wage Issues Make Business Travel Reimbursements Complex." By Marc. D. Freedman. Sept.–Oct. 2004.
FAQ: In paying eligible contractors per diem, we had been coding the per diem rate on their time sheets and compensating them at the Internal Revenue Service daily rate (nontaxable), but we did not require any type of expense statement to account for the monies. Now, after researching the rules relating to "accountable" plans, under which the per diem paid to employees is not taxed (or shown on the W-2 forms), I'm wondering if we need to require documentation from our employees to substantiate the amounts they receive as per diem. March–April 2004.
Staffing-Specific Laws
FAQ: Where can I find information on staffing-specific state laws and regulations? March–April 2007.
FAQ: I am thinking of expanding my company's services to include health care staffing. Where can I find laws pertaining to this field? May–June 2003.
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Management
"Check Mate: Marcus Buckingham Explains How Great Managers and Chess Players Think Alike" By Mark Hersberger. Sept.–Oct. 2005.
"Leadership: It's Not Just for CEOs" By Connie Podesta. Sept.–Oct. 2005.
"Illusion of Multiples: See More Than Double When You Sell Your Firm—but How Much More?" By Jack Lyons. March–April 2005.
"Conquer Team Dysfunction: Its Causes Are Both Identifiable and Curable."
By Patrick Lencioni. Sept.–Oct. 2004.
"Seven Steps to Service Recovery: Don't Let Poor Service Cost Your Firm Customers and Candidates." By Nancy Friedman. Jan.–Feb. 2004.
FAQ: What can you tell me about cost per hire? July–Aug. 2003.
"Crisis Management: Advance Planning Can Minimize Damage."
By Steve Berchem. July–Aug. 2000.
FAQ: What is the average pay for a salesperson? May–June 2001.
"Beating Stress in the Staffing Industry: Ten Strategies Help You Take Care of Yourself." By Terissa Royster. March–April 2000.
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Member Services
FAQ: I would like to post the "Member of" ASA graphic on my company's Web site. How can I obtain a copy? May–June 2005.
FAQ: Do any ASA Savings & Solutions Partners offer insurance for temporary and contract employees? Jan.–Feb. 2003.
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"Changing Hands: Successful Sale of Your Staffing Business Begins With Careful Preparation." By Steve Sorrentino. March–April 2006.
"Sell High: Take Steps Today to Enhance the Value of Your Staffing Firm Tomorrow." By Kelley Southwell. March–April 2004.
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Recruitment and Retention
"Paperwork Purge: Streamline Candidate Recruiting, Screening, and Matching With Today's Technology." By Jill Sherman. March–April 2006.
"Open-Minded Hiring: Use Psychology and Science to Make Better Placements." By Mark Hersberger. March–April 2005.
"Recruiting Gets Technical: Casting a Network Reels In the Best Candidates." By Mark Hersberger. Nov.–Dec. 2004.
"From Commencement To Career: Staffing Companies Unite College Graduates and Employers." By Mark Hersberger. May–June 2004.
"Your Brand of Talent: Provide Clients With the Right Mix of Quality and Compatibility." By Peter Weddle. March–April 2004.
"Recruiting in the Hundred Acre Wood: What if Winnie the Pooh Worked for a Staffing Firm?" By Scott Wintrip. March–April 2004.
"Close the Revolving Door: Minimize Recruiting Costs with Effective Retention Strategies." By Beth Madden. Sept.–Oct. 2001.
"Treat Your Applicants As Clients." By E. Thomas Gimbel. Sept.–Oct. 2001.
"Facing the Free Agent Challenge: More and More Workers Want to Be Their Own Boss." By Carl Camden. March–April 2001.
"Untapped Talent: Hiring the Disabled Is a Wise Investment."
By Claudia Folska. March–April 2001.
FAQ: What is the industry average for temporary employee turnover, and does similar information exist for regular staffing firm employees? Nov.–Dec. 2000.
FAQ: What is the typical employee turnover ratio for recruiters and salespeople? Sept.–Oct. 2000.
"The Cost of Saying Goodbye: Employee Turnover Impacts Your Bottom Line in Several Ways." By William G. Bliss. March–April 2000.
"How Can You Motivate Employees After the Honeymoon? You Can Chart the Factors That Influence Personal Productivity."
By Linda Jorgensen. Jan.–Feb. 2000.
"Tap Into the Treasure of People with Disabilities: Finding and Hiring All Qualified People Is Just Good Business." By Linda Jorgensen. Nov.–Dec. 1999.
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Safety Issues
"Plan, Don’t Panic: Preparation Now Can Help Safeguard Your Business Later." By Thomas M. Hill. Sept.–Oct. 2006.
"Safety Sensibility." By Thomas M. Hill. Sept.–Oct. 2003.
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Sales and Marketing
"Loyalty Lowdown: Are Your Clients Looking for a New Staffing Firm?"
By Eric Gregg. March–April 2007.
"Brand Building: Messages Your Clients Will Hear (and Remember)"
By Eric Gregg. Jan.–Feb. 2007.
"Campaign for Growth: ASA Provides the Tools to Grow Your Business"
By Emily Genevich. Sept.–Oct. 2005.
"More Sales From the C-Suite: Contribute to Customers' Business Planning."
By Frank Troppe and David Pearson. May–June 2005.
"Sales From the C-Suite: Executives Should Do More Than Just Tag Along."
By Frank Troppe and David Pearson. March–April 2005.
"Know Thy Customer: Client Panel at Staffing World Stresses Building Relationships." By Dan Walter. Jan.–Feb. 2005.
"The Dreaded 'C' Word: Get Out of the Staffing Business ... Before You Become a Commodity." By David Rich. July–Aug. 2004.
"Objection! When Prospects Say No, Do They Really Mean It?"
By Theresa Jordan. May-June 2004.
"Make Your Mark: Create a Strong Identity in a Marketplace Crowded With Look-Alikes." By Stefani Blair and Reem El-Khatib. March–April 2004.
"A Champion Calling: An Effective Telemarketing Strategy Is a Winning Business Strategy." By Theresa Jordan. May–June 2003.
"Plump Profits: Increase Your Client's Bottom Line With Value-Added Services and Project Solutions." By Michael Neidle. March–April 2003.
"Selling to Your Sales Team: Move Conversations With Your Staff Forward, and Make Them Famous." By John Klymshyn. Jan.–Feb. 2003.
"Focus on Adding Value, Not Slashing Markups."
By Jeffrey Evans. May–June 2002.
"Whatcha Sellin'? Can Your Sales Staff Answer Basic Questions About Your Services?" By Lynda Shannon. Jan.–Feb. 2002.
"Driving Growth for You and Your Employees: A Sales Compensation Case Study." Brad Brown. May–June 2000.
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Software and Web Sites
"Web at Work: Turn Your Web Site Into a Sales and Recruiting Engine." By David Searns. March–April 2006.
"Software Made Simple: Ignore the Gibberish and Concentrate on Your Business Needs." By Mark Hersberger. Nov.–Dec. 2004.
FAQ: How can I find a software supplier that is a member of ASA?
March–April 2004.
"Maximize Your Software ROI: Ramp Up Productivity and Profitability."
By Tim Giehll. March–April 2003.
"VMS Technology: What Does It Mean for the Staffing Industry?"
By Diana Jovin. March–April 2003.
"E-Meeting of The Minds: Virtual Workplaces Improve Collaboration."
By John Darling. March–April 2002.
"Lasting Impressions—Starring Your Web Site: Customers and Candidates Come Back for Fresh, Functional, Friendly Content."
By Mike Biersma. March–April 2002.
"Mining for Business: The Internet Is a Valuable Prospecting Tool."
By Lynda Shannon. March–April 2002.
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Survey Results
"Technically Speaking: Results of ASA Section Survey Help Keep Tabs on Technical Sector Trends." By Amalea Híjar March–April 2007
FAQ: I often see articles citing various ASA surveys and statistics on the staffing industry. Where do the data come from? And where can I find more information? Nov.–Dec. 2005.
"Motivating Pay Practices: ASA Survey Details Industry Salaries and Incentives." By Allyson Schuster Nov.–Dec. 2005
"Profitable Performance" By Allyson Schuster. Sept.–Oct. 2005.
"Flexibility and Talent: Top Assets. Staffing Industry Gets Good Ratings in National Poll of Businessess." By Steven P. Berchem. May–June 2005.
FAQ: Where can I find the latest statistics on the staffing industry, including information on industry employment, sales, and trends? May–June 2005.
"Competitive Compensation: ASA Survey Details Industry Incentive Plans."
By Allyson Schuster. Nov.–Dec. 2004.
FAQ: Where can I find gross margin estimates for the staffing industry and its sectors? Nov.–Dec. 2004.
"A Mean Margin—Statistically Speaking."
Allyson Schuster. Sept.-Oct. 2004. (operations survey)
FAQ: Where can I find temporary employment statistics and market demographics for Phoenix? Sept.–Oct. 2004.
FAQ: What is the annual temporary help turnover rate for the staffing industry? How can we calculate our own turnover rate to see how we compare?
July–Aug. 2004.
FAQ: What percentage of staffing industry branch and headquarters employees receive more than half of their compensation as base salary? Jan.–Feb. 2004.
"Benchmark for Profit." Steven P. Berchem. Jan.–Feb. 2004. (operations survey)
"Compensation Motivation: ASA Survey Reveals Inventive Incentives."
Steven P. Berchem. Nov.–Dec. 2003.
"Compensation as a Management Tool: Support Your Business Strategy With a Competitively Paid and Motivated Work Force." By Tom Kosnik. Nov.–Dec. 2002.
FAQ: Where can I find current and historical information on trends in the staffing industry? Nov.–Dec. 2002.
FAQ: Does ASA have any compensation information for staffing professionals? Sept.–Oct. 2002.
"Business Benchmark: Find Out How Your Firm Stacks Up With the ASA Operations Survey." By Tom Kosnik. Sept.–Oct. 2002.
"'Temporary' Terminology: Research Suggests the Staffing Industry May Need to Update the Terms It Uses." By Steven P. Berchem. Sept.–Oct. 2001.
FAQ: What is the average pay for a salesperson? May–June 2001.
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Taxes
"Taming Taxes: State Unemployment Insurance Costs Can Be Controlled."
By Scott Scheibel. March–April 2005.
"Take a Bite Out of Corporate Taxes." By Joseph P. Denny. March–April 2003.
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Testing and Training
FAQ: Where can I get HIPAA training materials for my employees? Jan.–Feb. 2007.
FAQ: I'm looking for a firm that offers both software and paper testing for various skill sets. What resources does ASA recommend? May–June 2004.
"Quizzing Your Candidates: Is the Answer On-Line?"
By Kurt Ballard. Nov.–Dec. 2003.
"Training Pays: Invest in Education, and Watch Your Business Grow."
By Scott Love. Sept.–Oct. 2003.
"An Education in Business: Laura Mann Teaches Workers to Succeed."
By Elizabeth Harkins. March–April 2001.
"Skills That Can't Be Tested: Soft Skills Are the Missing Link in Candidate Qualifications." By Joanne Piersall. March–April 2001.
"Light Industry and Heavy Lingo." By Evan Harvey. May–June 2000.
"Teaching Professionals a New Tune: How to Recognize and Combat Résumé Deception." By Bill Downing. May–June 2000.
"Beyond the Résumé: Skills Testing for a Savvy Marketplace."
By Paula Kosseff. March–April 2000.
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Workers' Compensation
"Safe Investment: Help Control Workers' Comp Costs With a Sound Safety Program." By Robert Magri. May–June 2004.
"Contain the Costs of Workers' Comp." By Beth Madden. Sept.–Oct. 2002.
"Risky Business: Safeguard Your Firm in a Perilous Workers' Compensation Market." By Eileen Lesberg and Jamie De Bellas. Sept.–Oct. 2002.
"Risk Management: The Key to Coverage." By Jamie De Bellas. Sept.–Oct. 2002
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